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SHIPPING & RETURNS

SHIPPING POLICY

At Emqueen™, we are committed to delivering your premium, reusable nail sets in a timely and cost-effective manner. We use reliable shipping methods to ensure that your order reaches you securely and on time. Our shipping costs are transparent and will be clearly communicated during the checkout process.
We take pride in our meticulous packaging to safeguard the quality of your nail sets during transit. Your satisfaction is our priority, and we strive to make your shopping experience with us as seamless as possible.
For any shipping-related inquiries, feel free to contact our customer service team for assistance.

REFUND POLICY

We want you to be delighted with your Emqueen™ nail sets. If your item is defective, please contact our customer service team at abhirajcreations7@gmail.com within 24 hours of receiving your order, along with a picture of the product, to initiate a refund.

Eligibility for Return :

  • Nail sets must be unused, in their original condition and packaging.

  • Due to hygienic reasons, products cannot be replaced unless defective or damaged.

  • If the product is defective or damaged, kindly share a photo at the provided email ID for further review.

Refund Process:
Once your return is approved, the refund will be processed through the original payment method within 10 days.

Your satisfaction is our priority, and we are committed to providing exceptional service to ensure a positive shopping experience with Emqueen™.

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